See OpsDock in action
One working day, start to finish.
WhatsApp follow-ups, checklists, help tickets and dashboards — all in one place.
Before OpsDock, the system is usually a person.
Tasks sit in chats. Approvals wait. Managers ask for updates. Owners become the final checkpoint.
WhatsApp decides the day
Work gets buried in messages.
Managers chase updates
Leadership becomes follow-up.
Processes depend on memory
SOPs exist, execution varies.
The owner becomes the system
If they stop checking, work slows.
What a normal day looks like after.
8:00 AM
The business starts with clarity.
No morning follow-up calls.
Today’s Tasks
42
Due Soon
8
Delayed
3
Escalations
2
9:30 AM
Work is assigned with ownership.
No confusion about who owns what.
11:00 AM
Issues escalate before they become expensive.
Problems surface early.
- Issue
- Vendor delay
- Raised by
- Store Manager
- Routed to
- Purchase Head
- SLA
- 4 hours
2:00 PM
Managers see the work. Founders see only what matters.
Less noise. Better decisions.
On-time
94%
Open escalations
2
Bottleneck · Purchase approvals
6:00 PM
The owner gets the summary without chasing anyone.
Peace of mind without logging in.
✅ 42 tasks completed
⚠️ 3 delayed
🚩 2 escalations open
📌 Action needed: Purchase approval
“The process lives in one person’s head.”
Draw it once. It runs the same way forever.
Steps, owners, deadlines, proof and the branches. Publishing a new version does not disturb the runs already in flight.
Material request
Anyone with the link — store staff, site engineer, vendor
Store replenishment check
Owner: Store Manager · TAT 4h · Proof: photo of shelf
IF Estimated value > ₹5,00,000 AND Vendor is not in approved list
→ Owner approvalELSE→ Purchase Head approval
Owner approval
Owner: Director · TAT from the “Required by” field
Purchase Head approval
Owner: Purchase Head · TAT 8h
“Will my team have to change how they work?”
Work can start four different ways.
Three of the four need nobody to open OpsDock at all.
Someone presses Run
A coordinator starts a process by hand when the work comes in.
ManualA form gets submitted
A shareable link anyone can fill — a customer, a vendor, a site engineer. No login, no seat.
Public intake formA row lands in a sheet
A watched Google Sheet gets a new row and the run starts itself, with the row’s data already inside it.
Google SheetsAnother process finishes
Completing a step in one process starts one or many others, carrying the data across.
Cross-processNotifications go out over WhatsApp and email, so your team keeps using the channel they already read. Custom integrations are available on Enterprise.
Not five apps. One system.
OpsDock connects the everyday parts of your business that usually live in different places.
Business Processes
Every process follows the same path.
Recurring Checklists
Critical work happens on schedule.
Delegation
Ownership becomes visible.
Attendance & Shifts
Know who is available.
Escalations
Problems reach the right person.
Knowledge & SOPs
Work is done the right way.
Dashboards
See what needs attention.
WhatsApp Reports
Stay informed without chasing.
“When someone is absent, that work just stops.”
Nobody reassigned anything by hand.
Attendance, shifts, rosters and leave sit in the same system as the work — which is the only reason coverage can happen on its own.
QC Inspector · on approved leave · Triggered automatically when leave was approved · 8 Aug 6:00 AM · hands back 11 Aug
Store Manager · marked absent · Triggered automatically by the attendance engine · 8 Aug 9:40 AM
“Stock on the register never matches stock on the floor.”
Stock updates itself, because it’s part of the job.
Items are consumed and received inside the step where the work happens — not in a separate app somebody remembers to update later.
Assigned to Accounts · vendor selected on the step · line items pre-filled from BOM template “Salt 1kg — 60 bag pallet”
| Item | Batch | Qty | UoM | Effect |
|---|---|---|---|---|
| Raw salt — grade A | BT-204 | 1,300 | kg | Issue |
| Poly bag 1kg | — | 1,300 | pcs | Issue |
| Pallet wrap | — | 4 | roll | Issue |
| Salt 1kg — finished | BT-204 | 1,284 | pcs | Receive |
Different businesses. Same operating problem.
Manufacturing
Approvals, QC, maintenance and material requests — one system.
Hospitality
Housekeeping, maintenance and guest issues — assigned and visible.
Retail
Openings, audits and stock checks — identical at every branch.
Services
Client delivery, approvals and recurring work — out of scattered tools.
You do not need to change everything at once.
Start with the process causing the most follow-up. Prove it. Then expand.
Map one painful process
Pick the workflow that creates the most follow-up.
Launch the first FMS flow
Add steps, owners, proof, deadlines and routing.
Add checklists and escalations
Bring recurring work into the same rhythm.
Review what changed
See delays, ownership gaps and bottlenecks clearly.
Start small. Prove value. Expand department by department.
Task tools track work. OpsDock makes it happen.
Your business should not need you everywhere to keep moving.
We take your most painful process and make it work.
30 minutes · built around your business · no commitment